PRIVACY POLICY

As Memonza Decoration Trading Limited Company, we are committed to protecting our customers’ privacy and processing their personal data securely. This privacy policy explains how we collect, use, and protect the personal data of individuals who visit our website, shop at our store, or interact with us in any way.

1. Personal Data Collected Our company may collect the following personal data:

• Identification Information: First name, last name, citizen ID number
• Contact Information: Phone number, email address, address
• Payment Information: Credit card or debit card information (processed securely through payment providers)
• Order and Shipping Information: Purchase history, billing and shipping addresses
• Digital Data: IP address, cookies, and user behavior information

2. Purpose of Use of Personal Data The personal data collected is used for the following purposes:

• Processing and delivering orders
  
• Processing payments
• Providing customer service support
• Announcing campaigns and promotions
• Improving the website experience
• Complying with legal obligations

3. Sharing of Personal Data Your personal data will not be shared with third parties except in the following circumstances:

• Sharing with government authorities as required by law
  
• Sharing with banks and payment providers for payment transactions
• Sharing with shipping and logistics companies for order delivery

4. Data Protection The security of our customers’ information is of the utmost importance to us. For this reason, we take the following security measures:

• Use of encryption and security software for data security
  
• Implementation of the necessary technical and administrative measures to prevent unauthorized access to personal data
• Ensuring that data is accessible only to authorized individuals

5. Rights of Data Subjects As data subjects, you have the following rights under the Law on the Protection of Personal Data No. 6698 (KVKK):

• The right to know whether your personal data is being processed
  
• The right to request information about your processed data
• The right to know the purpose of data processing and whether the data is being used in accordance with that purpose
• The right to request the correction of incomplete or inaccurate data
• The right to request the erasure or anonymization of your personal data
• The right to obtain information about third parties with whom your data has been shared

6. Cookies and Tracking Technologies We use cookies to improve the user experience on our website. You can update your browser settings to learn more about cookies and adjust your settings according to your preferences.

7. Privacy Policy Updates This privacy policy may be updated in accordance with legal regulations and company policies. Updates will be announced on our website.

8. Contact Information If you have any questions or requests regarding your personal data, you can contact us using the contact information below:

Memonza Decoration Trading Limited Company
Address: 15 Temmuz Neighborhood, Gülbahar Street, 1506th Alley, No. 1, Güneşli, Bağcılar - Istanbul
Phone: +90 (212) 909 55 33
Email: [email protected]

This privacy policy reflects our commitment to protecting our customers’ personal data. At Memonza Dekorasyon, we value your privacy and take all necessary measures to ensure the security of your information.